Terms and Conditions

How to Book
Book online, by email, or through the contact form found on my website.

Location and opening hours
My working hours and session locations vary each week based on availability.

• For in person sessions: Based in Shrewsbury. You can find the exact addresses on my contact page. 

• Online sessions: Hosted securely via Zoom.

Payment
Payment can be made with bank transfer prior to your booked session or on the day of your session.

Initial Consultation
I am offering a free 30 minute consultation zoom call for new clients with no obligation to book. This is to give you an opportunity to ask any questions and to discuss what will be supportive for you in the session. The initial consultation can also be completed by phone if this is preferred. If this is the case, please contact me directly.
Please note* If you make a booking, you will then receive a consultation form via email that needs to be filled out and sent back before your session.

Cancellation & Rescheduling Policy

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To honour both your time and mine, I kindly request a minimum of 72 hours' notice for any in-person appointment changes or cancellations. This allows me enough time to change the appointment for the room hire as I am required to pay for the room in advance. Additionally, I also have time to offer the space to another client in need and maintain the integrity of my schedule.

 

If an in-person session is cancelled with less than 72 hours' notice:

• 50% of the service fee will be charged plus the fee of the room hire which is £15 an hour. 

                                       

 For missed appointments:​

• 100% of the service fee will be charged plus the fee of the room hire.

 

To support this policy, I may require a credit card on file for future bookings.

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For online sessions, I kindly require a minimum of 48 hours notice for appointment changes or cancellations. 

For online sessions that are cancelled with less than 48 hours notice:

 

• 50% of the service will be charged

 

For missed appointments:

• 100% of the service fee will be charged.  

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I understand that emergencies, illness, and inclement weather can arise unexpectedly. If you are experiencing a fever, infection, vomiting, or diarrhoea within 72 hours of your appointment, please cancel your session, and you won't be charged. * If you have COVID-19 symptoms or flu like symptoms after you have booked, please cancel as soon as possible. Also, please let me know if you test positive for Covid within 7 days of your treatment. Your safety and wellbeing are paramount—please do not risk travel in unsafe conditions.

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 ​Cancellation fee may be waived for other emergency circumstances, at the discretion of BODY WISDOM ALCHEMY.

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Client and Practitioner Agreement

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You will be asked to agree to this when you book online, or I will ask you to read it at your initial consultation.

I understand that the practitioner is providing holistic therapy services within their scope of practice. I therefore consent for my therapist to treat me with these holistic therapies for the purposes noted and agreed in the initial consultation.

I acknowledge that the practitioner is not a physician and does not diagnose illness, disease or any other physical or mental disorder and that these treatments are not a substitute for a medical examination.

I understand that no guarantee has been provided to me as to the results of the treatment and that with any treatment there can be risks.

I understand that the practitioner must be fully aware of my existing medical conditions and that I am responsible for keeping the practitioner updated on any medical changes.

I have read the above information, noted consent and have had the opportunity to clarify any concerns.

You will be asked to consent to treatment and intend this consent to cover the treatment discussed with me. You will also be asked if you understand and agree  with the Privacy Policy set out in the Privacy Policy document. 

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Copyright

The contents of this website are protected by copyright laws. You may not copy, modify, reproduce or republish any of the content on this site.